| Description | Type | OS | Version | Date |
|---|---|---|---|---|
| Intel® CSME Detection Tool This download record contains a tool to determine if a system is impacted by the Intel-SA-00213 security advisory. | Software Applications | Windows 10* Windows 8.1* Windows 7* 2 more | 1.0.12.0 Latest | 5/16/2019 |
| Intel® Management Engine Driver for Windows 8.1* and Windows® 10 Intel® Management Engine Driver for Windows 8.1* and Windows® 10 Supporting SKL, KBL, and KBL-R Consumer and Corporate SKUs. | Drivers | Windows 10* Windows 10, 32-bit* Windows 10, 64-bit* 3 more | 1909.12.0.1236 Latest | 3/26/2019 |
| Intel® USB 3.0 eXtensible Host Controller Driver for Intel® 8/9/100 Series and Intel® C220/C610 Chipset Family Installs Intel® USB 3.0 eXtensible Host Controller Driver (version 5.0.4.43v2) for Intel® 8 Series/C220 Series Chipset Families and 4th Generation Intel® Core™ Processor U-Series Platform. | Drivers | Windows 7* Windows Server 2008 R2* Windows Small Business Server 2008* | 5.0.4.43v2 Latest | 9/28/2018 |
| Chipset INF Utility Primarily for Intel® Chipset Products, this utility version 10.1.1.7 installs the Windows* INF files. See detailed description to find out if you need this file. | Drivers | Windows 10, 32-bit* Windows 10, 64-bit* Windows 8.1, 32-bit* 9 more | 10.1.17 Latest | 8/24/2018 |
| INTEL-SA-00086 Detection Tool This download record contains a tool to determine if a system is impacted by INTEL-SA-00086 security advisory (1.2.7.0). | Software Applications | Windows 10* Windows 8.1* Windows 7* Linux* | 1.2.7.0 Latest | 8/6/2018 |
| Intel-SA-00125 Detection Tool This download record contains a tool to determine if a system is impacted by the Intel-SA-00125 security advisory. (1.0.45) | Software Applications | Windows 10* Windows 8.1* Windows 7* Linux* | 1.0.45 Latest | 8/5/2018 |
| eSPI This download record contains eSPI base spec and its addendum. | Documentation | OS Independent | 0.7 Latest | 8/21/2017 |
| USB 3.0 Driver: Intel® USB 3.0 eXtensible Host Controller Driver for Intel® 7 Series/C216 Chipset Family This download is for Intel® USB 3.0 eXtensible Host Controller Driver for Windows 7* and Windows Server 2008 R2* 64-bit operating system on Intel® 7 Series Chipsets and Intel® C216 Series Chipsets. | Drivers | Windows 7* Windows Server 2008 R2* | 1.0.10.255 Latest | 2/3/2014 |
| INF Update Utility - Primarily for Intel® 6, 5, 4, 3, 900 Series Chipsets - Zip Format This zip file downloads the INF Update Utility version 9.2.0.1030, primarily for the Intel® 6, 5, 4, 3, and 900 Series Chipsets. | Software Applications | Windows 7, 32-bit* Windows 7, 64-bit* Windows Vista 32* 6 more | 9.2.0.1030 Latest | 4/21/2011 |
| Intel® Chipset Identification Utility Use this download to identify the Intel® chipset on your motherboard. This utility must be 'Run as Administrator' on Windows Vista*/Windows 7* (No 64-bit OS support). | Software Applications | Windows 7, 32-bit* Windows Vista 32* Windows XP* | 6.0.0 Latest | 2/7/2011 |
If the system is run in Safe Mode any USB device can be unplugged re-plugged and swapped between ports as many times as I like with it being instantly recognised across all the available USB ports (front and rear of case). From this I’m reasonably sure it’s not a hardware issue – please feel free to correct me if this isn’t sound reasoning.
The rest of the system is stable as far as I can tell and if all the USB devices are plugged in at boot you would never know there was an issue. It was rendering in 3ds max for about 6hours with all 12cores at 100% and it never got over 45deg so temps look good.
I think the issue is a USB controller driver but I’m a bit stuck on how to identify which one it is causing the problem. I downloaded the latest ASmedia USB3.1/3.0 Drivers from ASUS which have a driver version of 1.16.33.1 however in device manager it lists the version as 1.16.35.1 which I think is being installed by windows 10. If I try and install the 1.16.33.1 version, I instantly get an IRQL not less or equal error and the system reboots and keeps/installs the 1.16.35.1 driver. If I turn off automatic updates and uninstall the ASmedia driver it defaults back to an older Microsoft driver which still gives the same USB issue. Installing the 1.16.33.1 driver in safe mode results in a “your PC ran into a problem and needs to restart”. It’s not happy.
In the BIOS I have the following USB settings:
• Intel xHCI Mode: Smart Auto
• EHCI Legacy Support: Auto
• xHCI Hand-off: Enabled
• EHCI Hand-off: Enabled
I have tried the above bios options is multiple combinations none of which resolve the issue. If somebody does know the correct settings that would be useful.
At this point I’m open to all ideas or if anybody else has a ASUS Deluxe II board do you have the same issues and if you don’t what USB drivers are you running?
Device Manager USB controllers + Driver versions
• ASMedia USB Root Hub (ASMedia Technology Inc 11/04/2016 1.16.35.1)
• ASMedia USB Root Hub (ASMedia Technology Inc 11/04/2016 1.16.35.1)
• ASMedia USB3.1 eXtensible Host Controller (ASMedia Technology Inc 11/04/2016 1.16.35.1)
• ASMedia USB3.1 eXtensible Host Controller (ASMedia Technology Inc 11/04/2016 1.16.35.1)
• Generic SuperSpeed USB Hub (Microsoft 22/04/2016 10.0.10586.306)
• Generic USB Hub (Microsoft 21/06/2006 10.0.10586.0)
• Generic USB Hub (Microsoft 22/04/2016 10.0.10586.306)
• Generic USB Hub (Microsoft 21/06/2006 10.0.10586.0)
• Generic USB Hub (ASMedia Technology Inc 11/04/2016 1.16.35.1)
• Intel® C610 series/X99 chipset USB Enhanced Host Controller #2 – 8D2D (INTEL 07/08/2015 10.1.2.10)
• Intel® C610 series/X99 chipset USB Enhanced Host Controller #2 – 8D2D (INTEL 07/08/2015 10.1.2.10)
• Intel(R) USB 3.0 eXtensible Host Controller – 1.0 (Microsoft) (Microsoft 28/03/2016 10.0.10586.212)
• USB Composite Device (Microsoft 21/06/2006 10.0.10586.0)
• USB Composite Device (Microsoft 21/06/2006 10.0.10586.0)
• USB Composite Device (Microsoft 21/06/2006 10.0.10586.0)
• USB Root Hub (Microsoft 21/06/2006 10.0.10586.0)
• USB Root Hub (Microsoft 21/06/2006 10.0.10586.0)
• USB Root Hub (xHCI) (Microsoft 22/04/2016 10.0.10586.306)
Things I have tried (for testing all USB devices were removed except keyboard and mouse and an 8GB Kingston Data Traveller was used to test USB ports once windows had loaded):
• Reinstalled windows as an in place upgrade.
• Updated all drivers that I can find from ASUS and Intel (see device manager section above)
• Reinstalled all USB drivers in device manager + run update.
• Updated MB Bios to 0601 (latest version available)
• Completely powered down the system unplugged the power and removed the battery + cleared the CMOS
• Replaced the Motherboard battery
• Run MemTest86 – no issues found
• Run windows in safe mode – all USB ports work
• Run CCleaner, Malwarebytes, Super AntiSpyWare and Full Avast System scan in windows and at boot – no issues.
• Run “SFC /SCANNOW” and “Dism /Online /Cleanup-Image /ScanHealth” – no issues
Key Software
• OS: Windows 10 Pro 64-bit
• Antivirus: Avast! Antivirus
• Graphics Driver: NVidia Driver: 368.39
• ASUS BIOS Revision: 0601
Hardware Technical Specs
• Motherboard: ASUS X99 Deluxe II
• Processor: Intel i7-5930K
• RAM: 32GB Corsair Dominator Platinum (CMD32GX4M4B3200C16)
• Graphics Card: NVidia GTX Titan
• PSU: EVGA SuperNova 1200W '80 Plus Platinum' Modular Power Supply (220-P2-1200-X3)
• Primary HDD: Samsung 950 PRO M.2 NVM Express
• Other HDD: SSD Crucial CT1024MX200SSD1
• Other HDD: Seagate ST4000DX001-1CE168 (SATA)
• Other HDD: Seagate ST4000DX001-1CE168 (SATA)
• Keyboard: Corsair K95 RGB – running on USB3.0 Port
• Mouse: Razer Death Adder 2013 – running on USB3.0 Port
If I've missed any key info let me know and i will update.
Intel C610 Series/x99 Chipset Usb Enhanced Host Controller Driver Windows 10
Intel C610 Series/x99 Chipset Usb Enhanced Host Controller Driver Mac
Device types / USB Universal Serial Bus / Intel / Intel(R) C610 series DriverMax is the free computer driver update tool. No matter what PC configuration you might have, no matter if you have a brand new PC or an old one, DriverMax will find the right driver for your hardware.